TECHNOLOGY

Introducing our
Protocol Automation Technology

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how our automation IS powered

At the heart of our technology is a proprietary clinical engine that follows clear logic

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Predictable

Our outputs are consistent and reliable. No black boxes and no hallucinations—just clear, repeatable logic you can count on.

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Testable

Doctors can test the system themselves—during implementation and anytime after. No surprises, just confidence in how it works.

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Traceable

Elaborate’s protocol based system is fully transparent, so you can trust the end result. It’s easy to audit, simple to explain, and customizable.

Put your everyday clinical scenarios to the test

Put your everyday clinical scenarios to the test

How Protocols Are Built & Maintained

Evidence-based protocols validated in the real world

Our protocols are compiled from medical literature, national standards, case reviews, and millions of real interactions across our client base.

How it works

Guidelines

We start with evidence-based guidelines from sources like UpToDate.

Clinical Review

Our in-house clinical team layers in specialist review and real-world chart analysis.

Protocol Design 

We codify the guidelines using established clinical protocols, incorporating key aspects of the patient's health profile as appropriate.

Practice Customization

We translate the guidelines into your unique clinical language, incorporating your specific tone, protocols, and decision thresholds.

Ambient Feedback

Continuously refine through our feedback loop that tracks message acceptance rates, overrides, and patient outcomes.

Powering the Elaborate platform

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Patient messages

Advanced classification tagging and summaries of patient messages for quick triaging and decisioning.

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Results

Personalized summaries that reassure patients, cut back-and-forth, and boost capacity.

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Rx

One-click refills and summarized charts for faster, no-click medication decisions.

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Analytics

On-demand analytics with ongoing insights to uncover potential and optimize inbox performance over time.

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Full platform

Scalable solutions off the shelf, with the flexibility to build custom workflows for your system’s priorities.

Seamless integration

Elaborate is an enterprise-grade solution built directly into your EMR — no new platforms, no extra clicks, or no additional logins. It fits naturally into your existing workflows to lighten the admin load without disrupting care.

Frequent integration questions

  • Yes. We’re live across regional, multi-instance deployments and can support different workflows by specialty or practice type.

  • For Epic clients, most go live within 12 weeks, supported by a dedicated implementation lead and requiring minimal IT involvement. For non-Epic users — like those on Athena — onboarding can be as fast as just a few weeks.

  • Absolutely. We'll configure your protocols with our clinical team and continue to refine them post-launch.

  • All intelligent automation is internally reviewed and overseen. The foundation of our system is deterministic and auditable.

  • Minimal necessary data is retained for 90 days; fully purged on termination per BAA.

Cure your inbox

Get in touch to see how Elaborate is helping health systems free their doctors from the inbox.

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