INDIANAPOLIS, IN – [February 2, 2026]  Community Health Network (CHN), a leading not-for-profit health system, announced an expanded partnership with Elaborate, the healthcare infrastructure company behind the smarter inbasket. Through this collaboration, CHN will leverage Elaborate’s inbasket intelligence platform systemwide to triage, automate, and streamline EHR tasks.

Tackling a Growing Clinical Challenge

The inbasket has become one of healthcare’s largest hidden cost centers, absorbing hours of unpaid clinician labor each day, constraining patient access, and accelerating burnout. Yet despite its central role in care delivery, it has never been treated as core operational infrastructure.

Community Health Network identified addressing the inbasket as a strategic priority to support clinical operations and clinician wellbeing. Through its partnership with Elaborate, the health system is advancing a systemwide strategy to modernize inbasket operations with intelligent automation.

Infrastructure for a Smarter Inbasket

Elaborate addresses this challenge with a two-pronged solution: intelligent automation that anticipates patient outreach upfront, and an embedded clinician toolkit that streamlines work inside the inbasket. 

“The inbasket is where clinical demand, patient communication, and operational complexity all converge,” said Nicole Bocskocsky, CEO of Elaborate. “By using real-time clinical context to anticipate patient needs and streamline clinician workflows, we’re enabling health systems to reduce unnecessary back-and-forth and protect clinical capacity, without changing how clinicians practice day to day.”

Proven Impact at CHN

Since deployment across internal and family medicine groups last year, Elaborate has become a core part of daily clinician workflows, delivering measurable reductions in inbasket burden and after-hours work: 

• Engaged adoption: Powering over 50,000 monthly interactions across 400+ clinicians.
• Reduced after-hours burden: 67% of clinicians show reduced pajama time; 56% show decreased inbasket time
• Improved sense of control: 72% of clinicians feel less rushed and anxious about their inbasket since go-live
• High confidence in automation: 94% real-time clinical alignment; 86% express confidence in intelligent summaries 

Dr. McGill shares that “By reducing volume and easing cognitive load, we’re saving time, improving well-being, and giving clinicians better control over information they receive every day.”

Bocskocsky cites CHN’s dedicated leadership focus as key to clinician enablement, noting early gains for both clinicians and day-to-day operations across the system.

Next, CHN plans to expand the platform to additional specialties, including ObGyn, Endocrinology, Pediatrics, and Cardiology, and across select partner sites.

About Elaborate

Elaborate is the infrastructure for a smarter inbasket. Its Protocol Intelligence platform leverages structured clinical data and evidence-based workflows to streamline patient communications, reduce inbasket time, and protect clinical capacity at scale. Trusted by leading health systems including Cedars-Sinai, Northwestern, Austin Regional Clinic, and Mosaic Health, Elaborate delivers relief clinicians can feel and impact executives can measure. Learn more at www.elaborate.com.

About Community Health Network

Community Health Network is a not-for-profit, integrated healthcare system with more than 10 hospitals and 200+ sites of care across Indiana. Committed to innovation and patient-centered care, CHN continually invests in technologies that empower clinicians and enhance access, quality, and experience for patients.