Case Studies

Elaborate Selected By One of the Nation’s Largest Physician Groups to Power Inbox

Elaborate Selected By One of the Nation’s Largest Physician Groups to Power Inbox

by 
Chris MacMinn
 on 
Aug 1, 2025

Partnership with Millennium Physician Group underscores Elaborate’s market leadership in curing the inbox and accelerates expansion across the U.S.

NEW YORK, NY — August 1, 2025 — Elaborate, the clinical intelligence platform purpose-built to cure the inbasket, today announced that Millennium Physician Group has selected Elaborate as its enterprise inbox solution following a competitive request-for-proposal (RFP) process.

Leveraging Elaborate’s Athena-supported platform, multi-year partnership will equip hundreds of Millennium clinicians with automated, clinically informed tools for patient messaging, results management, and prescription requests — marking another milestone in Elaborate’s rapid enterprise growth.

As one of the largest independent physician groups in the country, Millennium’s selection of Elaborate represents a significant scale opportunity and reinforces Elaborate’s position as the go-to inbox automation solution for large health systems. Elaborate is increasingly chosen in competitive RFPs for its combination of clinically intelligent automation, deterministic and auditable workflows, and ability to deliver rapid time-to-value at enterprise scale.

“We’ve shown that inbox burden directly constrains provider capacity, limiting access, throughput, and revenue,” said Nicole Bocskocsky, CEO of Elaborate. “Forward-thinking groups like Millennium understand this isn’t just a workflow issue—it’s a core driver of performance. Addressing it is now a prerequisite for both clinician well-being and long-term organizational financial stability.”

Why Elaborate Leads the Market

  • Proven enterprise scalability: Trusted by large, complex health systems including Cedars-Sinai, Community Health Network, and Austin Regional Clinic.
  • Clinically intelligent automation: Deterministic, guideline-based logic enables safe automation of inbox workflows—without impacting care plans.
  • Context at the point of work: Dynamic summaries pull the relevant chart extract into the inbox (recent results, visits, medications) to cut clicks and back and forth.
  • Operational analytics: Real-time dashboards track response times, workload distribution, pajama time, off-hours work, and other key metrics.

Expansion Potential

The partnership will launch with core inbox use cases—results management, prescription intelligence, and patient messaging intelligence—and then expand adoption of Elaborate’s broader toolkit. Potential expansions includes document triage, advanced routing, care coordination automation, and visit preparation workflows, enabling Millennium to leverage the full value of the platform across its network.

About Millennium Physician Group

Headquartered in Fort Myers, Millennium Physician Group (MPG) has quickly become a leading physician group in the Southeast with more than 900 healthcare providers. Services center on primary care and are complemented by specialty care, walk-in centers, radiology and lab services, physical therapy, telehealth, wellness programs, home health, hospital care, and multiple care management programs. Nationally recognized as a leader in value-based care with consistently high levels of physician engagement, MPG aims to create a genuinely connected healthcare experience for patients by providing a comprehensive and coordinated approach to healthcare and become "Your Connection to a Healthier Life". Learn more at www.millenniumphysician.com.

About Elaborate

Elaborate is the clinical intelligence platform that cures the inbasket. Trusted by leading health systems, Elaborate automates inbox workflows end-to-end using deterministic, guideline-informed protocols and dynamic clinical context. The result: less administrative burden, faster patient communication, and scalable, measurable impact on clinical capacity. Learn more at www.elaborate.com.

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Chris MacMinn
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